Reliable, Expert Support for Small Businesses
Work fearlessly with support from Justworks. We’re here to help you navigate the ins and outs of running a business.
We’ve Got Your Back (Really)
We know running a business isn’t exactly a 9-5 job. That’s why we offer our customers full-service support. Justworks’ dedicated team is standing by, ready for any questions you throw our way.
Lean on our support team for any benefits-related questions.
Offload payroll tax and reporting requirements with our support.
Comply with federal, state, and local employment requirements.
Quality Benefits & Support
Access great benefits at competitive prices. And, get the support you need to manage your benefits with confidence. From health insurance to pre-tax commuter benefits to COBRA administration, our support team can answer your questions and help you take advantage of all our offerings.
Payroll Support
Pay your employees correctly and on time. Make your life easier by letting us shoulder some of your payroll tax and reporting responsibilities. We’ll help handle withholding and reporting your payroll taxes, and we’ll also file your W-2s and 1099s. If any issues arise, our support team is available to resolve things and get you back on track.
Company NeedsThe Shorty Awards needed a reliable partner to help streamline HR, payroll, compliance, and access to benefits.- SolutionsThrough Justworks PEO, they were able to get a user-friendly platform, 24/7 support, and additional features as needed.
- ResultsWith Justworks PEO, the Shorty Awards knows they’ve got a reliable partner for support. And, by reaching out to support, they got early access to our integrated expense management tool.
“The customer service team [at Justworks] has been really proactive and helpful. They always follow up and check if we have questions.”
Junmian Sun
Managing Director, Shorty Awards
- Company NeedsAs a global company, Kinsta wanted a reliable partner that could support their efforts to expand their team in the United States.
- SolutionsThe user-friendly Justworks PEO platform and 24/7 support helped Kinsta save time taking huge amounts of pressure off their small team of HR professionals.
- ResultsThe intuitive interface and features of the Justworks PEO platform helped Kinsta focus on growth. And, Justworks’ support ensured their team was taken care of.
“[With Justworks], we’ve always had everything answered super quickly, efficiently, and articulately, and we’ve never had an issue.”
Roula Vastis
HR Generalist
- Company NeedsSwoogo wanted a provider who could simplify the complexity of multi-state compliance.
- SolutionsWith Justworks PEO, Swoogo has been able to hand off compliance responsibilities and reach out to Justworks support at any time with questions.
- ResultsWith Justworks’ high-touch support and intuitive platform, Swoogo has been able to focus on growing their team and business.
“Justworks is a huge timesaver for us with regards to compliance.”
Anthony Vega
VP of Finance, Swoogo
- Company NeedsFrost Giant Studios wanted a PEO that could help them access quality benefits at competitive rates.
- SolutionsJustworks PEO was able to deliver in other key areas in addition to providing access to competitive benefits, like customer support and platform functionality.
- ResultsResponsive, human support and a reliable, tech-forward platform saved Frost Giant time to spend on growth.
“Justworks has great employees who provide a uniformly amazing experience. They provide quality customer support with people who appear to be empowered to solve your problem immediately.”
Cara LaForge
Business and Operations Director, Frost Giant Studios
HR Support
As your team grows, you're bound to have questions beyond payroll and benefits. We’ll help with that, too. PEO customers can access our certified HR consultants for tailored guidance and best practices around people management — at no extra charge.
Compliance Support
Running a business comes with its fair share of fine print. Through our PEO, we can take on administrative tasks and offer compliance support. With all that off your to-do list, you’ll be able to comply with applicable federal, state, and local employment-related requirements, and have more time to focus on your team. Stay up to date on employment regulation updates with our compliance resources available from the Help Center, Justworks Blog, and The Scoop.
A Few More Facts About Justworks Support
Award-WinningOur support has won across multiple categories for six consecutive years at the Stevie Awards, the world’s top honors for sales and consumer service.
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AccessiblePEO customers can reach us by phone, email, Slack, or chat. Payroll customers can reach us by phone or email.
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Have You Heard of Just Thrive?
We're on a mission to support minority and women-owned businesses. Ask your sales rep about Just Thrive to learn how your MWBE can access discounts on Justworks PEO.
“Justworks saves you the most time when it comes to HR compliance and research. They’ve done all the research and taken out the guesswork so you can just call an associate who can guide you through.”
Ashley Walden Davis
Unlock Creative Founder
Ready for Full-Service Support?
If you’ve got questions, our team can find the answers for you and your employees. Access the human-centric support your small business deserves.
